Privacy Policy

Last updated: June 2025

Honey Peak LLC ("Honey Peak", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit honey-peak.com or purchase our products. It complies with applicable privacy laws including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Canada's PIPEDA, and Australia's Privacy Act 1988.

Who We Are

Honey Peak LLC 30 N Gould St, Sheridan, WY 82801, United States Email: info@honey-peak.com Phone: +1 307-443-5633

For customers in the European Economic Area (EEA) or United Kingdom, Honey Peak LLC acts as the data controller responsible for your personal data.

What Data We Collect

We collect the following categories of personal data:

Information you provide directly:

  • Full name, email address, phone number
  • Billing and shipping address
  • Order history and product preferences
  • Communications you send us

Information collected automatically:

  • IP address, browser type, device identifiers
  • Pages visited, time spent on site, referring URLs
  • Cookie and tracking data (see Cookies section below)

Payment information: Payment transactions are processed securely by Shopify Payments. We do not store your full card details on our servers. Payment data is handled in accordance with PCI-DSS standards.

Subscription data: If you subscribe to a recurring order, we store your subscription preferences and billing schedule via Shopify's subscription infrastructure. Your payment details for recurring billing are held securely by Shopify Payments.

How We Use Your Data

We process your personal data for the following purposes and legal bases:

Purpose Legal Basis
Processing and fulfilling your order Performance of a contract
Managing your subscription Performance of a contract
Sending order confirmations and updates Performance of a contract
Sending marketing emails (with your consent) Consent
Improving our website and products Legitimate interests
Fraud prevention and security Legitimate interests
Complying with legal obligations Legal obligation

You may withdraw your consent to marketing emails at any time by clicking "unsubscribe" in any email or contacting us at info@honey-peak.com.

Cookies & Tracking

Our website uses cookies and similar tracking technologies. We use a cookie consent banner — you can manage your preferences at any time through the banner or your browser settings.

We use the following tracking tools:

Meta Pixel (Facebook/Instagram): Tracks website activity to measure ad performance and enable retargeting on Meta platforms. Data may be transferred to Meta's servers in the United States. Meta acts as an independent data controller for data collected through their platform. See Meta's privacy policy at facebook.com/privacy.

Google Analytics: Collects anonymised data about how visitors use our website (pages visited, session duration, traffic sources). Data is processed by Google LLC in the United States under Standard Contractual Clauses. See Google's privacy policy at policies.google.com.

You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-Out Browser Add-on.

Who We Share Your Data With

We do not sell your personal data. We share it only with the following trusted service providers who process data on our behalf:

  • Shopify Inc. — e-commerce platform, hosting, payment processing, and subscription management (servers located in the USA and Canada)
  • Shopify Payments — payment processing
  • Meta Platforms Inc. — advertising and analytics
  • Google LLC — analytics
  • Shipping carriers — to deliver your order
  • Email service provider — to send transactional and marketing emails
  • Legal authorities — where required by applicable law

All third-party processors are bound by data processing agreements and are required to handle your data securely and in accordance with applicable law.

International Data Transfers

Honey Peak operates globally and your data may be transferred to and processed in countries outside your own, including the United States. Where we transfer data from the EEA, UK, or other jurisdictions with data transfer restrictions, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

A Note on Discretion

We understand the personal nature of our products. We will never reference product contents on the outside of shipping packaging. Billing statements will display a neutral merchant name. We will not use your purchase history in any communication that could embarrass or identify you.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

  • Order and transaction data: 7 years (for tax and legal compliance)
  • Marketing consent records: until you unsubscribe plus 3 years
  • Subscription data: for the duration of your active subscription plus 2 years
  • Cookie and analytics data: as defined by each platform's retention settings

Your Rights

Depending on your country of residence, you have the following rights regarding your personal data:

EEA & UK residents (GDPR):

  • Right to access your data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local supervisory authority

California residents (CCPA):

  • Right to know what personal data we collect and how it is used
  • Right to delete your personal data
  • Right to opt out of the sale of personal data (we do not sell your data)
  • Right to non-discrimination for exercising your rights

Canada (PIPEDA), Australia, New Zealand, and UK residents have equivalent rights under their respective national privacy laws.

To exercise any of these rights, contact us at info@honey-peak.com. We will respond within 30 days. We may need to verify your identity before processing your request.

Children's Privacy

Our products are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

Security

We take the security of your personal data seriously. Our website is hosted on Shopify's secure infrastructure. All data transmission is encrypted via SSL/TLS. Shopify is certified PCI-DSS Level 1 compliant. Access to personal data is restricted to authorised personnel only.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you by email or by a notice on our website.

Contact & Complaints

For any privacy-related questions or to exercise your rights:

Email: info@honey-peak.com Phone: +1 307-443-5633 Address: Honey Peak LLC, 30 N Gould St, Sheridan, WY 82801, USA

If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ico.org.uk). In the EU, contact your national supervisory authority.

This policy applies to all markets we serve including the United States, Canada, United Kingdom, European Union, Australia, New Zealand, and Latin America.