Privacy Policy
Last updated: August 2026
Honey Peak LLC ("Honey Peak", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit honey-peak.com or purchase our products. It complies with applicable privacy laws including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Canada's PIPEDA, and Australia's Privacy Act 1988.
Who We Are
Honey Peak LLC 30 N Gould St, Sheridan, WY 82801, United States Email: info@honey-peak.com Phone: +1 307-443-5633
For customers in the European Economic Area (EEA) or United Kingdom, Honey Peak LLC acts as the data controller responsible for your personal data.
What Data We Collect
We collect the following categories of personal data:
Information you provide directly:
- Full name, email address, phone number
- Billing and shipping address
- Order history and product preferences
- Communications you send us
Information collected automatically:
- IP address, browser type, device identifiers
- Pages visited, time spent on site, referring URLs
- Cookie and tracking data (see Cookies section below)
Payment information: Payment transactions are processed securely by our third-party payment processing partners. We do not store your full card details on our servers. Payment data is handled in accordance with PCI-DSS standards.
Subscription data: If you subscribe to a recurring order, we store your subscription preferences and billing schedule via our subscription billing platform. Your payment details for recurring billing are held securely by our payment processing partners and are never stored on our servers.
How We Use Your Data
We process your personal data for the following purposes and legal bases:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Performance of a contract |
| Managing your subscription | Performance of a contract |
| Sending order confirmations and updates | Performance of a contract |
| Sending marketing emails (with your consent) | Consent |
| Sending marketing text messages (with your consent) | Consent |
| Improving our website and products | Legitimate interests |
| Fraud prevention and security | Legitimate interests |
| Complying with legal obligations | Legal obligation |
You may withdraw your consent to marketing emails at any time by clicking "unsubscribe" in any email or contacting us at info@honey-peak.com. You may withdraw your consent to marketing text messages at any time by replying STOP to any text message we send you.
Text Message (SMS) Marketing
If you opt in to receive text messages from us (for example, through our website sign-up form or at checkout), we will use your phone number to send you recurring marketing and promotional messages, order- and subscription-related notifications, and cart reminder messages, which may be sent using automated technology. Consent to receive text messages is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or get assistance by replying HELP. After you opt out, you will receive one final message confirming your unsubscription.
Your phone number and SMS opt-in data are processed by our messaging platform, Klaviyo, Inc., solely to deliver these messages on our behalf. Your text messaging originator opt-in data and consent will not be shared with, or sold to, any third parties for their own marketing purposes.
Cookies & Tracking
Our website uses cookies and similar tracking technologies. We use a cookie consent banner — you can manage your preferences at any time through the banner or your browser settings.
Honey Peak's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by email or text message.
We use the following tracking tools:
Meta Pixel (Facebook/Instagram): Tracks website activity to measure ad performance and enable retargeting on Meta platforms. Data may be transferred to Meta's servers in the United States. Meta acts as an independent data controller for data collected through their platform. See Meta's privacy policy at facebook.com/privacy.
Google Analytics: Collects anonymised data about how visitors use our website (pages visited, session duration, traffic sources). Data is processed by Google LLC in the United States under Standard Contractual Clauses. See Google's privacy policy at policies.google.com.
You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-Out Browser Add-on.
Who We Share Your Data With
We do not sell your personal data. We share it only with the following trusted service providers who process data on our behalf:
- Shopify Inc. — e-commerce platform and hosting (servers located in the USA and Canada)
- Payment processors and subscription billing platform — secure payment processing and recurring billing management
- Klaviyo, Inc. — email and SMS marketing platform, to send transactional and marketing communications
- Meta Platforms Inc. — advertising and analytics
- Google LLC — analytics
- Shipping carriers — to deliver your order
- Legal authorities — where required by applicable law
All third-party processors are bound by data processing agreements and are required to handle your data securely and in accordance with applicable law.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
International Data Transfers
Honey Peak operates globally and your data may be transferred to and processed in countries outside your own, including the United States. Where we transfer data from the EEA, UK, or other jurisdictions with data transfer restrictions, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
A Note on Discretion
We understand the personal nature of our products. We will never reference product contents on the outside of shipping packaging. Billing statements will display a neutral merchant name. We will not use your purchase history in any communication that could embarrass or identify you.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:
- Order and transaction data: 7 years (for tax and legal compliance)
- Marketing consent records (email and SMS): until you unsubscribe plus 3 years
- Subscription data: for the duration of your active subscription plus 2 years
- Cookie and analytics data: as defined by each platform's retention settings
Your Rights
Depending on your country of residence, you have the following rights regarding your personal data:
EEA & UK residents (GDPR):
- Right to access your data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time
- Right to lodge a complaint with your local supervisory authority
California residents (CCPA):
- Right to know what personal data we collect and how it is used
- Right to delete your personal data
- Right to opt out of the sale of personal data (we do not sell your data)
- Right to non-discrimination for exercising your rights
Canada (PIPEDA), Australia, New Zealand, and UK residents have equivalent rights under their respective national privacy laws.
To exercise any of these rights, contact us at info@honey-peak.com. We will respond within 30 days. We may need to verify your identity before processing your request.
Children's Privacy
Our products are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.
Security
We take the security of your personal data seriously. Our website is hosted on Shopify's secure infrastructure. All data transmission is encrypted via SSL/TLS. Payments are handled by PCI-DSS compliant payment processors. Access to personal data is restricted to authorised personnel only.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you by email or by a notice on our website.
Contact & Complaints
For any privacy-related questions or to exercise your rights:
Email: info@honey-peak.com Phone: +1 307-443-5633 Address: Honey Peak LLC, 30 N Gould St, Sheridan, WY 82801, USA
If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ico.org.uk). In the EU, contact your national supervisory authority.
This policy applies to all markets we serve including the United States, Canada, United Kingdom, European Union, Australia, New Zealand, and Latin America.