Refund & Return Policy
60-Day Money-Back Guarantee
We stand behind Honey Peak. If you're not satisfied with your experience, you have 60 days from the date of delivery to request a return — no lengthy explanations required.
What Can Be Returned
We accept returns on unused and unopened products only. Sachets that have been opened or used are not eligible for a return.
How to Start a Return
- Email us at info@honey-peak.com within 60 days of receiving your order
- Our customer service team will review your request and send you a return document
- Ship the product back to us using the instructions provided
Please do not send products back without contacting us first — returns without a return document cannot be processed.
Return Shipping Costs
Return shipping is the responsibility of the customer. Any costs associated with sending the product back to us are not covered by Honey Peak. We recommend using a tracked shipping method to ensure safe return delivery.
Refunds
Once we receive and inspect the returned product, we will process your refund to the original payment method. Please allow a few business days for the refund to appear depending on your bank or payment provider.
Questions?
Email: info@honey-peak.com Phone: +1 307-443-5633
